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Warehouse Associate

Job description

Wanted:

What’s in it for you?

• Annual pay will be commensurate with experience and expertise
• Training provided to the right candidate
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Requirements:

• High School Diploma or Equivalent
• Computer Skills used Daily
• Ability to multitask
• Strong problem-solving skills
• Work unsupervised
• Highly organized with attention to detail
• Keeping a Clean Work Environment
• Team player

Schedule:

• Monday through Friday, 9:00 a.m.–6:00 p.m
• 8-hour shift

Salary:

• $14.00 – $16.00 per hour

Job Type:

• Full-time
• In-Person

Language:

• English (Preferred)

Procurement Associate

Job description

Wanted:

The Associate Buyer has support responsibility for specific lines within a product category, and is responsible for the daily procurement of goods within assigned lines, assisting in business development with supplier partners, inventory returns, and overall management. This position will report to the Procurement Director.

What’s in it for you?

• Be part of a high-performing, collaborative, & innovative team – enjoy work each day
• Competitive salary and performance-based incentives
• Professional development opportunities
• A full suite of traditional benefits
• PTO (Paid Time-off)
• Health, Dental, Vision, and Life Insurance
• 401(k)
• Employee Perks Program
• Employee Assistance Program
• Supplemental Insurance – AFLAC
• Employee discounts on drone products and accessories

What You’ll Do:

• Procurement of items for assigned supplier lines, Purchase order entries, and processing
• Manage inventory levels for assigned supplier lines or product categories
• Work closely with the sales department to place, track, and manage inventory/orders
• Work with warehouse management and the supplier to resolve shipment discrepancies
• SKU maintenance. Pricing, Cost Changes, and attribute settings
• Function as a product manager/SME to support the growing needs of the business

Requirements:

• Team player with a strong desire to succeed and a commitment to excellence
• Must possess strong verbal and written communication skills
• Demonstrable team leadership skills and experience in managing cross-functional projects and teams
• High proficiency and experience using Microsoft Office, specifically Microsoft Excel
• Ability to manage multiple projects, budgets, and tight deadlines
• Experience with NetSuite desired
• Highly organized with an ability to execute in a dynamic, agile environment
• Associate's degree or higher education in a similar or related field

Business Development/Sales Support Specialist

Job description

Wanted:

We are seeking a driven Business Development / Sales Support Specialist to help grow our Consumer Electronics business with major national retailers. This role is ideal for someone who thrives in a fast-paced environment, enjoys building strong retail partnerships, and is comfortable supporting sales initiatives from forecasting to execution.

What’s in it for you?

• Be part of a high-performing, collaborative, and innovative team – enjoy work each day
• Competitive salary and performance-based incentives
• Professional development opportunities and access to industry certifications
• A full suite of traditional benefits (Health, Vision, Dental)
• PTO (Paid Time-off)
• 401(k)
• Employee discounts on drone products and accessories

Responsibilities:

• Support consumer electronics sales initiatives with national retail accounts
• Assist the business development team with presentations, forecasting, and item setup
• Manage and update retailer vendor portals
• Develop, maintain, and analyze Excel workbooks for reporting and performance tracking
• Collaborate with internal teams to ensure smooth product launches and ongoing account success
• Seek new vendor relationships and work on onboarding for targeted product lines
• Travel as needed to retail partners, trade shows, and team meetings

Experience:

• Experience working with major retailers such as Walmart, Sam's Club, Target, or similar accounts
• Strong proficiency in vendor portals, Excel, and data-driven reporting
• Background in a distribution role or consumer electronics, or related product categories, is a plus
• Excellent communication, organization, and problem-solving skills

What We Value:

• Self-starter with a proactive attitude
• Ability to manage multiple projects and deadlines
• Strong attention to detail and follow-through
• Team player comfortable working cross-functionally

Customer Service Representative

Job description

Wanted:

We are seeking a professional and customer-focused Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers by phone, chat, and email, providing timely support and solutions related to orders, returns, product issues, and delivery concerns. The ideal candidate is organized, patient, detail-oriented, and committed to delivering an excellent customer experience.

Responsibilities:

• Answer incoming customer phone calls and provide prompt, courteous assistance
• Respond to live chat inquiries and customer messages in a professional and timely manner
• Assist customers with returns, exchanges, and RMA (Return Merchandise Authorization) requests
• Troubleshoot product and technical issues to identify solutions or escalate when necessary
• Resolve delivery issues, including delayed, lost, or damaged shipments
• Assist customers with order-related concerns such as order status, modifications, cancellations, and payment questions
• Document customer interactions, resolutions, and follow-up actions accurately in company systems
• Coordinate with shipping, warehouse, and technical support teams to resolve customer issues efficiently
• Maintain a positive and empathetic attitude during all customer interactions
• Follow company policies and procedures while ensuring high levels of customer satisfaction

Qualifications:

• Previous customer service experience preferred
• Strong verbal and written communication skills
• Comfortable handling phone, chat, and email support simultaneously
• Excellent problem-solving and conflict-resolution abilities
• Ability to troubleshoot basic product or technical issues
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Proficiency with CRM systems, order management software, and basic computer applications
• Positive attitude and strong teamwork skills

Preferred Skills:

• Experience handling e-commerce orders and shipping issues
• Familiarity with RMA and return processes
• Technical support or troubleshooting experience
• Bilingual skills are a plus

Work Environment:

• Full-time
• In-office / Remote / Hybrid (customize as needed)

Performance Expectations:

• Maintain high customer satisfaction ratings
• Respond to customer inquiries within established response times
• Accurately process returns, exchanges, and order updates
• Demonstrate professionalism and reliability in all customer interactions